Joanne Pereira

Joanne Pereira is a seasoned professional in customer experience and relationship management, currently serving as the Customer Experience Manager at The Hosteller since June 2022, after previously holding the position of Customer Experience Executive. With prior experience as a Customer Relationship Manager at Filfull and as a Manager at Vanilla Beans, Joanne has consistently ensured customer satisfaction and effective brand representation. Earlier roles include Guest Relations Executive at Taj Hotels and Senior Sales Associate at The Oberoi Group, where Joanne contributed to sales, customer satisfaction, and operational efficiency. Joanne began a career in hospitality at Trident Hotels as an Apprentice, gaining comprehensive experience across various departments. Educational qualifications include a Bachelor's degree in Hospitality Studies from Rizvi College of Hotel and Tourism Management Studies and additional studies at St. Andrew's College and Apostolic Carmel School.