Lisa Ong

Lisa Ong has a diverse work experience spanning over 15 years. Lisa currently works as a Project Manager at THE ICONIC since 2022. Prior to that, they served as a Project Manager at Universities Admissions Centre (UAC) from 2019 to 2022, leading the implementation and enhancement of digital products.

Before UAC, Lisa worked at Ausgrid as a Solution Delivery Manager in 2018, where they successfully implemented cyber security controls into the organization's culture. Lisa also worked at Commonwealth Bank from 2016 to 2018, initially as an Associate Project Manager, leading infrastructure projects supporting the Payments Platform, and later as a Project Stream Lead / Technical Business Analyst, remediating software licensing compliance gaps.

Lisa also has experience at MSC Mobility Solutions as a Technical Business Analyst / Project Manager, overseeing ServiceNow projects and integrating mobile device management platforms. Lisa worked at IBM Australia as a Service Delivery Coordinator from 2010 to 2012 and at RTA as a Project Coordinator / Business Analyst in 2009. Earlier in their career, Lisa worked as a Business Analyst at Campbell Arnotts in 2008 and as an Information Technology Specialist at Coca-Cola Amatil in 2007.

Throughout their career, Lisa has demonstrated strong project management skills, leading teams, managing end-to-end project lifecycles, and successfully delivering projects aligned with organizational goals. Lisa has also been involved in implementing effective controls, fostering collaborative relationships, and leveraging tools such as Confluence, JIRA, Trello, and Miro.

Lisa Ong's education history includes studying at UNSW from 2006 to 2009, where they obtained a Bachelor of Science (B.Sc.) degree in Business Information Technology. Throughout their career, they have also obtained various certifications, including the ITIL Foundation Certificate in IT Service Management (v4) from AXELOS Global Best Practice in June 2020, the Professional Scrum Master I from Scrum.org in April 2018, the PRINCE2 Foundation Certificate in Project Management from AXELOS Limited in February 2017, the Certified System Administrator from ServiceNow - The Enterprise IT Cloud Company in September 2014, and the ITIL Foundation Certificate in IT Service Management (v3) from EXIN in March 2013.