Crystal Hill

Crystal Hill, LPN, ARM, CPDM, serves as the Vice President of Account Management Payer Services at The IMA Group since December 2022, previously holding the role of Director of National Accounts. Prior experience includes six years at Amazon as Managed Care Program Manager, where responsibilities encompassed vendor management, contract negotiation, and program development. Additionally, Crystal held the position of Regional Workers’ Compensation Manager overseeing claims in multiple states, and previously served in various roles at Thirty-One Gifts and American Electric Power, focusing on workers’ compensation and absence management. Crystal's educational background includes a Technical Degree in Practical Nursing from Hocking College and an Associate in Risk Management.