Isaac Cummins is a seasoned IT professional with extensive experience in desktop support and technical assistance. Currently serving as a Desktop Support Engineer at The Ingenious Group since September 2017, Isaac previously held roles such as 2nd Line Support Engineer and Senior Mac Technician at IBM from March 2014 to August 2017. Isaac's expertise spans desktop IT services, software deployment for both PC and Mac platforms, and freelance IT support covering network implementation, hardware repairs, and customized PC builds during a tenure at The IT Guru from 2007 to 2015. Isaac also gained valuable experience as Duty Manager and IT Support at St Mark's Community Centre from 2005 to 2014, overseeing administrative duties and staff management. Holding a Bachelor's Degree in Computer Systems Networking and Telecommunications from the University of East London, Isaac possesses a strong educational foundation that complements a robust professional background.
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