Konrad Probola

Konrad Probola is a seasoned IT professional with extensive experience in customer support and technical assistance roles. Currently serving as a Desktop Support Engineer at Boeing since October 2025, Konrad has previously held positions including Customer Support Coordinator at Henry Meds, Service Desk Analyst at Marsh McLennan, and First Line Support at Computacenter. Probola's expertise encompasses troubleshooting software and hardware issues, managing customer inquiries, and ensuring compliance with data processes, all while delivering high-quality customer service. With a foundation degree in Business, Management, Marketing, and Related Support Services from CU Coventry, Konrad is adept at efficiently coordinating operations and resolving technical incidents.