TheITeam
Kao True Lee is a skilled technical support professional with extensive experience in various IT roles. Currently serving as a Technical Support Specialist at TheITeam since December 2022, Kao previously contributed to Arctic Wolf as an End User Services Administrator and IT Support Specialist from April 2020 to September 2022. Prior experience includes working as a Computer Technician at Labstat International ULC from July 2017 to April 2020, and a Service Desk Analyst at OTIP for a brief period in May to July 2017. Kao began the professional journey as an intern at Desire2Learn from September 2016 to January 2017. Educationally, Kao received training at triOS College in Business Technology Healthcare between 2015 and 2017.
TheITeam
The ITeam is an IT Support Company in Calgary, offering IT services including Managed IT support and services, network support, server hosting, and much more. Contact us (403) 750-2540. In today’s fast-moving, high-threat environment, having a team of experts to help create a technology strategy that meets your business needs, achieves and maintains compliance, and protects yours and your customers’ data is of utmost importance. In our third decade of operations, our team of experienced IT professionals partner with Canadian businesses, dental and medical clinics, and energy companies to provide cost-effective, comprehensive, customized IT solutions. Your business depends on your technology running smoothly and reliably, without unexpected outages and interruptions. Your bottom line depends on achieving predictable IT expenses and avoiding unpleasant cost surprises. Our fixed-fee Managed Services offering provides your organization with the ability to have the support and expertise of a full IT department for a predictable and affordable cost that eliminates surprises and gives you peace of mind of knowing what can be expected from a services and cost perspective. With The ITeam as your Managed Services Provider (MSP), you have a virtual IT department committed to helping you achieve the most sophisticated cyber-security protection, a comprehensive technology strategy, and the highest level of productivity possible. In addition to Managed IT services, The ITeam offers Business Continuity and Disaster Recovery, Offsite Backup, IT Staff Augmentation, Cloud and Hosting Services, Unified Communications, 24x7x365 monitoring, and proactive response needs. Ranked as one of the Top 100 Managed Service Providers in Canada and Top 501 worldwide by Channel Futures/MSP mentor, The ITeam understands cyber-security issues and is dedicated to partnering with businesses and other organizations to realize the vision of making Alberta the centre of cyber strength and innovation.