The Keyholding Company
Emma Boakes is an experienced professional in client services and operations, currently serving as the Head of Client Services at The Keyholding Company since November 2024. Prior to this role, Emma held the position of Head of Operations at HGVC from April 2022 to November 2024. Emma's career includes significant roles such as Client Services Manager at People Asset Management Ltd from July 2019 to April 2022, and various managerial positions at Bidvest 3663 from October 2005 to July 2019, including Manager, National Call Centre Manager, and Call Centre Manager. Emma also served as Operations Manager at Maitland Medical from September 1999 to October 2005 and is an alumnus of Eltham Hill School.
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The Keyholding Company
The Keyholding Company are a tech-enabled mobile security services company, specialising in alarm response, mobile patrols, locks and unlocks, emergency and temporary guarding, vacant property checks and access services. We strive to make a real difference to the safety and security of our clients by helping them make intelligent decisions based on insightful data. Known for our flexibility, rapid response, and tech-led approach, we collect thousands of data points in our Smart Security Platform – a job booking, data analysis, and access management platform that helps reduce risk and spend, brings businesses into the 21st century. We operate the UK’s largest national security network with 200 accredited security partners, meaning we have the greatest coverage of any mobile security provider in the market. We have 6,000 clients and over 30,000 live properties including national infrastructure, banks, public sector and commercial offices. The National Security Inspectorate (NSI) is the UK's most highly trusted, independent, UKAS-accredited certification body in the security and fire safety sector, and they place us in the top 5% of security companies for quality of service and regulatory compliance. We work with 93% of the UK’s top 30 facilities management companies and are proud to be a carbon neutral business.