Samantha Bock

Samantha Bock currently serves as the Director of Shared Administration at Kroger since November 2022, bringing extensive experience in HR shared services and contact center management. Prior roles include Senior Manager of Corporate HR Shared Services Administration, where responsibilities encompassed overseeing budget execution, service governance, and multi-site operations. Samantha has also held positions such as Workforce and Metrics Manager and Service Owner, focusing on operational objectives, service level goal achievements, and strategic direction in a multi-center environment. Other significant roles in Samantha's career include Vendor Manager for Kroger Connect Shared Services, Onsite Supervisor, Branch Manager, and Account Manager at Staffmark, showcasing a progressive career within the industry since 2008.