Michelle Wade is an accomplished professional with extensive experience in the financial services sector. Currently serving as Customer Services Director at Loughborough Building Society since March 2022, Michelle has previously held notable positions including Board Member at Cardiff Community Housing Association and Chair of the Wales Policy Committee for Mortgages at UK Finance. Michelle's career also includes leadership roles at Principality Building Society, where responsibilities encompassed Head of Operations for Principality Commercial and Head of Retail & Agencies. At NatWest Group, Michelle excelled as Regional Director. Academically, Michelle holds a Master of Science in Leadership and Management from Loughborough University and an Associate's Degree in Human Resources Management from ICS Learn.
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