Madison Square Garden Entertainment
Justin Smith is a seasoned professional with extensive experience in customer service and management within the sports and hospitality sectors. Currently serving as the Membership Experience Executive for the NY Rangers at Madison Square Garden Sports Corp., Justin manages a portfolio of over 400 season ticket members, contributing to departmental revenues exceeding $200 million annually. Previous roles include Service Representative for the NY Liberty, Restaurant Manager at Patina Restaurant Group, and Multi-Unit Restaurant Manager at OTG Management, where Justin demonstrated strong leadership and operational oversight in high-volume environments. With a Bachelor of Arts in Media Studies from Queens College and an Associate of Arts from LaGuardia Community College, Justin possesses a solid educational foundation complemented by practical experience in customer relations, team management, and strategic sales initiatives.
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