Madison Square Garden Entertainment
Justin Smith is a seasoned professional with extensive experience in customer service and management within the sports and hospitality sectors. Currently serving as the Membership Experience Executive for the NY Rangers at Madison Square Garden Sports Corp., Justin manages a portfolio of over 400 season ticket members, contributing to departmental revenues exceeding $200 million annually. Previous roles include Service Representative for the NY Liberty, Restaurant Manager at Patina Restaurant Group, and Multi-Unit Restaurant Manager at OTG Management, where Justin demonstrated strong leadership and operational oversight in high-volume environments. With a Bachelor of Arts in Media Studies from Queens College and an Associate of Arts from LaGuardia Community College, Justin possesses a solid educational foundation complemented by practical experience in customer relations, team management, and strategic sales initiatives.
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Madison Square Garden Entertainment
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The Madison Square Garden Company is an American sports and entertainment holding company based in New York City. MSG Sports features some of the most recognized teams in professional sports, including the New York Knicks (NBA) and the New York Rangers (NHL). As an original franchise of the NBA, the Knicks have a rich history that includes eight trips to the NBA Finals and two NBA Championships, as well as some of the greatest athletes to ever play the game. The Rangers hockey club is one of the “Original Six” franchises of the NHL. With four Stanley Cup Championships and 11 Stanley Cup Final appearances, the Rangers remain one of the league’s marquee teams. Both teams play their home games in New York’s Madison Square Garden – The World’s Most Famous Arena.