The Mechanical Licensing Collective
Lindsey Major, MBA, currently serves as the Chief Member Experience Officer and Head of Customer Experience at The Mechanical Licensing Collective, where responsibilities include leading the Voice of the Customer strategy and building the Customer Experience department, achieving significant customer satisfaction scores. Previously, Lindsey held positions such as Head of Customer Strategy at Fairygodboss, where innovative process redesigns led to improved efficiency, and Customer Experience Manager at SmileDirectClub, focusing on product testing and market research. Earlier experience at Lyft encompassed roles in customer experience management and recruitment, contributing to significant organizational growth and process improvements. Educational qualifications include an MBA from Belmont University and a degree in Business and Entrepreneurship from the University of Iowa.
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The Mechanical Licensing Collective
The Mechanical Licensing Collective is helping songwriters #ConnecttoCollect The MLC Community Guidelines The MLC’s social media platforms were created to be constructive and respectful places where our Members can seek and share information about mechanical royalties. Our Community Guidelines, outlined below, shape how we moderate content and comments on our pages to provide a positive experience for our members. Your use of our social media channels is subject to these guidelines and the social media platform’s terms and conditions. Be respectful. We welcome your thoughts and comments, as long as they are appropriate and on topic. We will not tolerate spam, harassment, bullying or profane language. Please abide by LinkedIn’s Community Standards, which can be found at https://www.linkedin.com We cannot guarantee the accuracy of information that is not posted by The MLC, and content posted by others does not necessarily represent the views of The MLC. If comments do not abide by these guidelines, we may delete them and/or block repeat offenders. Thank you for creating a positive environment for our members!