Joseph Immler

Joseph Immler has a robust background in revenue cycle analytics and performance management within the healthcare sector. Since May 2011, Joseph has served as the Supervisor for the Revenue Cycle Analytics Team at The MetroHealth System in Cleveland, Ohio, leading a team responsible for developing reports and tools for the Epic health information system. Previous roles at MetroHealth included Performance Analyst, focusing on performance tracking for a telehealth call center, and Business Systems Analyst, where Joseph utilized Crystal Reports to optimize patient-insurance billing processes. Prior to MetroHealth, Joseph worked at Insurance.com as a Scheduler, forecasting call volumes for a contact center, and at Progressive Insurance as a Direct Sales Representative, where experience was gained in selling insurance policies. Joseph holds a BA in Communications from Cleveland State University, which was completed in 1998.