Nicole Mercer

Nicole Mercer currently serves as the Benefits and LOA Administrator at The Michaels Organization, having commenced this role in January 2024. Previously, Nicole held various positions in human resources and benefits administration, including Human Resources Benefits Administrator at The Franklin Institute and Human Resources Assistant at Angelic Hospice. Additional experience includes roles as Benefits Administrator at AmeriHealth Caritas, Account Executive at Ameriflex Inc, Provider Services Representative at Independence Blue Cross, and Benefits Specialist at Health Advocate. Beginning a career in communications, Nicole worked as a Communications Specialist at Nordstrom Inc. Nicole holds a Bachelor of Science in Human Resources Management and Services from Peirce College, completing this degree in May 2022.