Hugo Lopez is an accomplished Account Manager at The Mortgage Office, where responsibilities include nurturing client relationships, promoting growth, and driving revenue through strategic upselling and cross-selling. Previously, Hugo served as a Technical Support Specialist, assisting customers with navigating the loan servicing software and resolving technical and financial issues. As a Mortgage Consultant at The Mortgage Guys since May 2021, additional expertise in mortgage processes has been developed. Prior experience includes a role as a Process Engineer/OpEx at C.R. Laurence, where participation in performance improvement projects utilizing Lean methodologies occurred. Hugo's career began at In-N-Out Burger, learning effective communication and multitasking skills across various positions. Hugo holds a Bachelor's degree in Business/Managerial Economics and a minor in Management from UC Irvine, graduated in 2019.
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