Andrew Hiser

Andrew Hiser is a seasoned IT professional with extensive experience in the Microsoft 365 ecosystem, currently serving as a Senior IT Technical Analyst at The Mosaic Company since May 2020. In this role, Andrew specializes in improving organizational productivity through the Microsoft 365 platform, including spearheading the pilot adoption of Microsoft Copilot. Previous positions include IT Collaboration Analyst and O365 Analyst, providing support for over 7,500 users and managing Office 365 environments. Andrew's experience includes roles as Network Engineer II at W.S. Badcock Corporation, IT Helpdesk Analyst at Clearwater Cardiovascular Consultants, and Cloud Support Engineer at Cloudnexa, among others. Andrew holds a Bachelor's degree in Criminal Justice from Kutztown University of Pennsylvania, earned between 2010 and 2013.