Alicia Chapman

Alicia Chapman has a diverse background in banking and risk management, with extensive experience at The Mutual Bank since February 2015, where Alicia has held titles including Credit Risk Manager, Credit Control Manager, and Member Service Officer. Prior experience at Commonwealth Bank as a Customer Service Specialist from July 2005 to July 2010 provided a strong foundation in customer relations. Recently, Alicia enhanced expertise by completing a program at the Institute of Risk Management from January 2023 to June 2023.