Alan Marsh is an accomplished I.T professional with extensive experience in support roles, currently serving as a 3rd Line I.T Engineer and Service Desk Manager at National Fostering Group since November 2022. Prior experience includes positions at Outcomes First Group, where responsibilities encompassed 3rd and 2nd Line support for up to 7,000 users, and a significant tenure at Ernst & Young, where Alan led Knowledge, Quality & Training for global products and provided remote support for 250,000 users. Early roles at Sopra Steria, Caudwell Group, and Safeway contributed to a robust foundation in technical support and operations management. Alan is also pursuing ACCA and AAT qualifications in Accounting and Finance from BPP.
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