Gemma Butterfield

Gemma Butterfield is an accomplished professional in the cultural and heritage sector, currently serving as a Member of the Board of Trustees for Historic Environment Scotland since March 2023 and as Business Manager for the National Trust for Scotland since February 2021. Previously, Gemma held key positions such as Board Member at Fife Cultural Trust and Head of Commercial and Operations at Dovecot Studios. Notable experience includes serving as Visitor Experience Manager at RZSS Edinburgh Zoo and Visitor Services Manager for National Museums of Scotland, where responsibilities encompassed ensuring exceptional visitor experiences and implementing strategic projects. Early career roles include Duty Manager at National Media Museum and Retail Manager at Beningbrough Hall, where Gemma significantly increased retail profits. Educational qualifications include a Master of Arts in Cultural Heritage Management from the University of York and a Bachelor of Arts (Hons) in History from The Open University.