The Operations Team at The N&D Group ensures seamless execution of services by overseeing service operations, leading projects, managing middle market products, and handling reporting, analytics, QA, and production support. The team also specializes in distribution logistics and direct billing, while field leads provide on-ground support to maintain operational efficiency and customer satisfaction.
Caitlin Pacella
Project Leader
Elizabeth Devlin
Direct Bill Specialist
Glenn Graves
Director Of Middle Market
Jillian Smith-Lakow
Manager Of Service Operations
Kyle Kim
Director, QA & Production Supp...
Mha Lesly D. Ovilmar
Distribution Specialist
Tim Scanlon
Field Lead
Tomasz Kosalka
Director, Reporting And Analyt...
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