Christiana Gillan

Christiana Gillan is an experienced professional in customer service and hospitality management, currently serving as Engagement Manager and Learning & Development Manager at Fontainebleau Las Vegas since November 2023. Previously, Christiana has held multiple roles within the Las Vegas Raiders, including Lead Premium Hospitality Concierge, and has an extensive background with Maverick Aviation Group, where Christiana progressed from Customer Service and Sales Agent to Director of the Customer Service & Sales Center over an 18-year tenure. In this highly strategic and multi-functional role, Christiana has demonstrated expertise in enhancing customer experience, integrating business processes, and leading teams to achieve high standards in sales and service excellence.