Sergio Garcia

Sergio Garcia is a highly skilled Senior Technical Support Engineer at The OpenNMS Group since January 2020, specializing in onboarding new customers and creating tailored solutions. Prior experience includes serving as a Technical Support Engineer, where responsibilities involved troubleshooting the OpenNMS application and resolving Linux-related issues. Prior to this role, Sergio worked at Ribbon Communications as a Technical Specialist, providing technical support for Gateway systems, and at ASU Technology Support Services as a Computer Consultant, assisting clients with computer troubleshooting. Sergio's career also features a brief stint as Event Staff with Major League Gaming and an IT Support Intern position at Transportation Insight, where foundational skills in virtual server integration were developed. Sergio holds a Bachelor of Science in Business Administration with a focus on Computer Information Systems from Appalachian State University.