Rosa Maribel Franco

Rosa Maribel Franco has a robust background in hospitality and customer service, currently serving as a Sales Reporting Systems Analyst and previously as a Sales Coordinator at The Phoenician Resort since October 2020. Key responsibilities include utilizing CI/TY to develop opportunities, coordinating client site visits, enhancing communication among departments, and fostering positive colleague relationships to achieve sales goals. Prior experience includes roles as a Reservations Agent at The Phoenician Resort, where responsibilities involved training new representatives and improving guest experiences, and Guest Service Representative at The Ritz-Carlton, managing guest inquiries with professionalism. Additional roles include Team Leader at V3 Advertising, Camp Counselor at Fred Telonicher Marine Laboratory, and General Clerk at Three G's Hay and Grain. Rosa holds a Bachelor of Science in Marine Biology from Humboldt State University, earned in 2015.