Latisha Ballard

Latisha Ballard is a client service manager at The Plexus Groupe, bringing over 10 years of experience in employee benefits within the brokerage and consulting sectors. With a focus on mid-market to large multi-location national accounts, Latisha oversees day-to-day client service inquiries related to billing, coverage, and claims. Responsibilities also include market assistance, carrier negotiation, and the preparation of presentations for renewals and claims reviews. Prior roles include benefits service representative and benefits account coordinator, specializing in large group benefits, as well as positions in collections and loan information. Latisha holds a Bachelor's degree in Human Resources and an Associate's degree in Office Administration from Baker College Business and Corporate Services.