The Plexus Groupe
Latisha Ballard is a client service manager at The Plexus Groupe, bringing over 10 years of experience in employee benefits within the brokerage and consulting sectors. With a focus on mid-market to large multi-location national accounts, Latisha oversees day-to-day client service inquiries related to billing, coverage, and claims. Responsibilities also include market assistance, carrier negotiation, and the preparation of presentations for renewals and claims reviews. Prior roles include benefits service representative and benefits account coordinator, specializing in large group benefits, as well as positions in collections and loan information. Latisha holds a Bachelor's degree in Human Resources and an Associate's degree in Office Administration from Baker College Business and Corporate Services.
The Plexus Groupe
The Plexus Groupe is a progressive, innovative, nationally recognized commercial insurance brokerage and consulting firm with an international reach. We are dedicated to delivering a wide range of expert independent insurance advice and superior service in the areas of property & casualty, employee benefits, retirement plans, personal lines insurance, and technology services. We are a progressive firm stocked with a diverse group of energetic and passionate associates who thrive in a resource-rich client service focused environment. Our associates provide innovative insurance solutions within a customized service platform for maximized value to the client in terms of cost, coverage and capacity. As an independent risk advisor, the flexibility gained from comprehensive access to providers and insurance carriers enables our associates to deliver upon commitments individualized to the needs of each client. Our promotion of a collaborative environment, coupled with investments in cutting-edge technology, translates into the “best and brightest” being successful in achieving career development goals. We are a focused, competitive and results-driven service-organization with a flexible and collaborative work environment to ensure associates and clients flourish. We are The Plexus Groupe.