Carolina D.

Senior User Operations Specialist, Business Escalations at The Predictive Index

Carolina D. is a seasoned professional with extensive experience in user operations and educational programs. Currently serving as a Senior User Operations Specialist at The Predictive Index since January 2022, Carolina has previously held roles such as User Operations Specialist and Program Coordinator. Other significant experience includes a recent position as Production Freelancer at Vista Higher Learning and a Member Experience Coordinator role at East Boston Neighborhood Health Center. Carolina's background also features positions in technology editorial at Vista Higher Learning and National Geographic Learning, as well as mental health counseling at Walden Behavioral Care. With a Bachelor's Degree in Psychology from Connecticut College and earlier education at Concord Academy and Excel Academy Charter School, Carolina has built a diverse skill set across various sectors.

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