Mark Wilson is an experienced Branch Manager with a strong background in the financial services and customer relations sectors. Currently leading teams at Principality Building Society since May 2011, Mark has successfully navigated significant organizational changes while contributing to the Society's strategic goals through recruitment, coaching, and performance management. Prior to this role, Mark managed operations at Welcome Financial Services Ltd from January 2003 to April 2011, where responsibilities included overseeing customer accounts, enhancing team performance, and exceeding sales targets. Mark's career began as a Sales Representative at John Williams Home Improvements Ltd. Mark holds a Bachelor of Science (BSc) degree in Applied Ecology from Staffordshire University, completed in 2001.
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