The Rapid
Melissa B. is an experienced professional with a diverse background in operations, training, business development, and media production. Currently serving as an Operator and Revenue Trainer at The Rapid since 2017, Melissa ensures safety and customer service while training new drivers. Previously, Melissa produced and hosted the "Michigan Mobile Musings" podcast for the Mobile Technology Association of Michigan, enhancing awareness of the state's technology sector. A proven track record includes roles as a Business Development Coordinator at WGVU Public Media, Member Engagement Manager at Inforum, and a Business Account Executive at EarthLink Business. Melissa's extensive experience also encompasses a long tenure at Verizon Wireless, managing significant accounts in the healthcare and professional services sectors. Education credentials include a BBA in International Business from Davenport University and a Certificate in Entrepreneurial and Small Business Operations from Kaufman FastTrac.
The Rapid
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The Rapid (Interurban Transit Partnership) is the authority that provides a variety of public transportation services for the Grand Rapids metro area and beyond. It is organized and operates under Michigan Public Act 196 of 1986. The Rapid operates fixed route, demand-response services for people with disabilities and those living outside the fixed-route service area, and car and vanpooling programs among other services. The activities of The Rapid are overseen by a 15-member board of directors that represent the six municipalities in The Rapid service area.