Juan Royes

Juan Royes has a diverse work experience spanning from 2009 to 2023. Juan began their career at Servicio Médico Integral S.M.I as a Procurement Administrative Officer, where they managed inventory, tracked system issues, and utilized various software programs. In 2015, they joined Alorica as a Customer Service Representative, handling inbound and outbound calls, resolving issues, and documenting customer service matters. Juan then joined Tata Consultancy Services in 2015, where they held multiple roles including Business Analyst, Internal Auditor, and BPO Specialist. Juan'sresponsibilities included gathering requirements, conducting audits, enabling stakeholders, and producing detailed reports. From 2019 to 2023, Juan worked at Ricoh Latin America Inc as a Business Intelligence Data Assistant, where they collected and validated business data, created reports, and measured KPIs using Power BI. Most recently, Juan joined The Ridge in 2023 as a Marketing Reporting Analyst, leveraging their expertise in reporting and analysis.

Juan Royes attended Senpai Academy from 2021 to 2022, where they pursued a degree in Video Games Design with a focus on Computer Games and Programming Skills. Prior to that, from 2005 to 2013, they attended Universidad de la República, although the degree obtained from this institution is not specified. In addition to their formal education, they have obtained several certifications. In 2019, they earned a Power BI Certificate from CPE. In 2016, they completed a Business Analysis Diploma from Business Domain Academy. In 2014, they successfully passed the English Teaching Knowledge Test administered by Cambridge Assessment. More recently, in 2021, they acquired advanced skills in Power BI through a course offered by LinkedIn. Additionally, in the same year, they completed a course in SQL essentials also through LinkedIn.