Matthew Vessella is a seasoned professional in the hospitality industry with extensive experience in guest assistance, reservations, and operations management. Currently serving as Sr. Manager of Global Guest Assistance at The Ritz-Carlton Yacht Collection, Matthew has held various roles at the company since 2014, including Manager of Reservations Support and Personal Travel Professional. Prior experience includes Operations Manager at Mainsail Lodging & Development and Sales Coordinator at IMG Academy. Matthew's career also features positions at The Ritz-Carlton Hotel Company, Marriott International, and various hospitality roles focused on guest services and food and beverage management. Matthew holds a Master of Business Administration in Hospitality Management and a Bachelor of Business Administration in Global Business & Marketing, complemented by various certifications in hospitality and tourism management.
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