The Row
Makoto Takeuchi is a seasoned professional in client relations and management with extensive experience in luxury retail. Currently serving as CRM and Analysis Senior Manager at The Row since July 2025, Makoto previously held multiple key roles at Bottega Veneta, including Client Relations Manager and Flagship Store Client Development Manager. At Christian Dior Couture, responsibilities included operational governance across flagship stores and CRM management, while earlier positions at Columbia Sportswear Company and Gap Japan K.K focused on planning and inventory management. Makoto holds a degree in Japanese History from Kansai University, completed in 2005.
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