Susan Sumida

Susan Sumida started their career in 1997 as the Director of Operations at SMRI, where they managed account services, sales/marketing staff, and created job flow procedures. Susan also improved client retention by over 60%.

In 2002, they joined GFK Custom Research as a Senior Research Associate, focusing on streamlining questionnaire and reporting for a customer satisfaction tracking study for a banking institution. Susan also acted as the technical liaison for clients and the project team.

In 2005, Susan joined TNS NFO as a Manager of Analytical Support. Their responsibilities included developing and executing research projects for global retailers and technology companies, managing client relationships, study design, and analysis.

In 2009, Susan moved to LinkedIn as a Senior Research Associate. Over the years, they progressed through various roles and became the Director of Research Operations and Programs. Susan was responsible for managing research operations and programs, leading a team, and providing strategic insights.

Finally, in 2022, Susan joined The San Francisco Standard as the Head of Business Operations. Further details about their role are not available.

Susan Sumida has a diverse education history. Susan holds a Master of Business Administration (MBA) degree from Saint Mary's College of California but has not specified the field of study. Additionally, Susan completed a Master of Fine Arts (MFA) degree in Fine Arts from the California College of the Arts. Susan also obtained a Bachelor of Arts (BA) degree in Art History from the University of Hawaii at Manoa. Although specific start and end years are not provided for these educational experiences, it is reasonable to assume that they were completed prior to the obtained certifications.

Susan has also pursued additional certifications to enhance their professional skills. Susan obtained certifications in Diversity Recruiting and Compassionate Directness from LinkedIn. The Diversity Recruiting certification was obtained in May 2021, while the Compassionate Directness certification was obtained in October 2019. In addition, Susan completed a certification titled "Bill George on Self Awareness, Authenticity, and Leadership" from LinkedIn in October 2017.