Khaled Albaaz

Loyalty Programs Manager at The Saudi Investment Bank

Khaled Albaaz has extensive experience in the banking sector, currently serving as the Loyalty Programs Manager at البنك السعودي للاستثمار since May 2015, following previous roles as Loyalty Project Assistant Manager and Loyalty Project Officer. Prior work experience includes a significant tenure at Saudi Hollandi Bank from December 2007 to April 2015, where Khaled held positions as Customer Protection & Complaint Handling Officer, Service Quality Officer, and customer service assistant in phone banking. Khaled's responsibilities involved investigating customer complaints, collaborating with various departments to find solutions, and engaging with SAMA on complaint investigations. Khaled began the professional journey as a Sales Man at Rubayat Company from January 2004 to February 2007. Khaled holds a Bachelor's Degree in Business Administration from King Faisal University (2011-2014) and an Associate's Degree in Finance Management from King Saud University (2005-2007).

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