The Seattle Times
April Armstrong serves as the Research Manager at The Seattle Times since April 2018, leading collaborative research projects across various departments and conducting comprehensive usability research. Previous experience includes a role as Research Manager at ICF, where April orchestrated journey mapping workshops and qualitative research to enhance customer satisfaction. Earlier positions at The Seattle Times and Research Into Action involved managing quantitative and qualitative research, developing research strategies, and generating actionable insights to inform business decisions. April holds a Master's and Bachelor's degree in Sociology from Portland State University.
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