The Second City
Justin Swinson is a skilled professional with diverse experience in student success management, business analysis, and customer service. Currently serving as the Student Success Manager for Youth & Teen Programs at The Second City, Justin focuses on promoting student retention and achievement while enhancing the learning experience. Previous roles include Business Analyst at CloudMasonry, where responsibilities encompassed technical project delivery on the Salesforce platform, and Recertification Specialist at The Habitat Company, managing resident eligibility and case load accountability. Justin's experience also includes coordinating logistics for wishes at Make-A-Wish® Illinois, managing customer accounts at C.H. Robinson, and providing guest services at Hilton Baltimore BWI Airport Hotel. Justin holds a Bachelor of Arts in Theatre from the University of Maryland and an Associate of Arts in Theatre from Prince George's Community College.
This person is not in any teams
The Second City
Second City Works is the B2B side of The Second City, the world’s leading comedy theatre and school of improvisation. They collaborate with clients to create improv-based learning, digital content, and entertainment. By elevating messages so people want to listen, they help companies engage their workforce and win over customers. In short, theymake work better. The businesses that thrive in the chaos of ever-present change are the ones with a new toolkit. It’s a toolkit that values speed, agility, collaboration, comfort with change, willingness to fail, and the creativity to solve old problems in new ways. Ultimately, they have the toolkit of an improviser.