The Second City
Lauren Gainor has a diverse work experience spanning over several years.
Lauren currently holds the position of Senior Sales Enablement Specialist at The Second City, starting in November 2021. Prior to this, they worked at Seat Scouts (acquired by Broker Genius) from October 2017 to April 2021. In their role as Senior Manager, Sales Enablement & Operations, they focused on cultivating client relationships, improving processes, and executing marketing campaigns and sales activities.
Before their time at Seat Scouts, Lauren worked at Windstream (formerly PAETEC) from 2008 to 2017. During this period, they held various positions, including Technical Consultant, Business Sales Operations and Sales Order Coordinator, Business Sales Operations. In these roles, they contributed to revenue generation, validated technical orders, tracked implementations, and improved departmental efficiency. Additionally, they served as an Office Manager, supporting regional directors, sales teams, and executives.
Overall, Lauren Gainor brings a wealth of experience in sales enablement, operations, process improvement, and customer relationship management.
Lauren Gainor holds a Bachelor of Science (BS) degree from Northeastern University. Lauren'sfield of study was in the School of Communications.
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The Second City
Second City Works is the B2B side of The Second City, the world’s leading comedy theatre and school of improvisation. They collaborate with clients to create improv-based learning, digital content, and entertainment. By elevating messages so people want to listen, they help companies engage their workforce and win over customers. In short, theymake work better. The businesses that thrive in the chaos of ever-present change are the ones with a new toolkit. It’s a toolkit that values speed, agility, collaboration, comfort with change, willingness to fail, and the creativity to solve old problems in new ways. Ultimately, they have the toolkit of an improviser.