Lauren Clausen has extensive experience in strategic operations, customer care, and innovation management, currently serving as a Board Member at The Second Step and a Senior Manager for Strategy & Innovation at Toast. With a career that includes roles at Iron Mountain where Lauren led various strategic initiatives in Product Management and Innovation, Lauren has also co-chaired the Girl Scouts of Eastern MA and actively participated on the Marketing Committee for The Boston Club. Lauren Clausen holds a Master of Science in Human Resource Management from Strayer University and a Bachelor of Science in Marketing from Marymount Manhattan College.