Dagmara Ś.

Dagmara Gącza-Błysz serves as the Regional Customer Care Manager for DACH, Central & Eastern Europe, and the Middle East at Avid since April 2016, overseeing service delivery for enterprise customers and leading technical support engineers. Prior experience includes roles as Senior Team Leader and Project Manager, focusing on operational excellence and global customer care initiatives. Previous positions at Adamus HT involved sales management and marketing for the manufacturing sector, while earlier roles at SIAL and Stream Global Services encompassed sales management and technical support leadership. Gącza-Błysz began a career in customer support with a background in Germanistics and Business Language, holding a Master of Arts degree from Uniwersytet Szczeciński.