Mike Hilario

Mike Hilario is an experienced professional who has held various managerial roles in companies like The Shelby Group, Kenshoo, Rise Interactive, seoClarity, Google, and RR Donnelley. Their expertise lies in providing technical support, training clients and staff, developing standard operating procedures, troubleshooting data anomalies, and driving continuous improvements to platforms. With a Bachelor's degree in Operations Management and Information Systems, Mike has a strong background in product operations, escalations management, and implementing new technologies to address scalability.