Joni Gathercole

Joni Gathercole is an experienced professional in change management and communications, currently serving as the Change and Communications Manager for Digital and Transformation at The Smith Family since September 2023. Prior to this role, Joni held the position of Senior Manager, Communication and Change at Credas Solutions from July 2019 to May 2023, focusing on remediation and transformation initiatives. Joni's extensive experience at NAB includes roles such as Manager of Change Communications for MLC Wealth and various managerial positions in Communications and Engagement at National Australia Bank from 2006 to 2019. Additional past roles include Freelance Communications Consultant, Manager of Communications and Sales at Pearsons School of Floristry, and various managerial positions in Corporate Affairs and Internal Communications at Optus from 1998 to 2003. Joni's educational background includes studies at St Francis High School in Minnesota, USA.