The Social Hub
Tasha Young is an accomplished professional in customer experience and retention, currently serving as Chief Membership Officer at The Social Hub since May 2024. Previously, Tasha held various senior leadership positions at WeWork from April 2019 to May 2024, including VP, Global Head of Member Experience & Retention, where responsibilities included developing global member retention strategies and managing customer experience initiatives. Tasha's earlier career included significant roles at Virgin Active, where achievements included the creation of the industry's first predictive churn model and customer loyalty program, along with a proven history of enhancing customer lifetime value and engagement. Tasha's extensive experience spans over two decades, emphasizing a commitment to customer insight, experience strategy, and operational leadership across diverse sectors.
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The Social Hub
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The Social Hub is a diverse community where people come to learn, stay, work, and play – previously known as The Student Hotel. Designed to create meaningful, fun experiences, The Social Hub is your neighbourhood hub to discover, do better and make an impact; it's your space to call home. Whether you're a local, traveller, student or professional, The Social Hub connects you with passionate people from all walks of life to meet, share ideas and experiences and stay true to your purpose. And it all happens under one hub. You'll find hotel rooms, coworking and event spaces, restaurants and bars, a gym, lounges – everything that brings people together. Founded in 2012, TSH is headquartered in Amsterdam and has 650 employees. With over 11,000 rooms in Europe both open and under development, TSH aims to offer a unique experience to its community of international guests. As of today, The Social Hub is operating in 16 European locations: two hotels in Amsterdam and one in Barcelona, Toulouse, Madrid, Berlin, The Hague, Delft, Vienna, Groningen, Eindhoven, Maastricht, Rotterdam, Paris, Florence and Bologna. The Social Hub’s total locations amount to 25 hotels, with 18 currently open and seven more opening in Lisbon, Porto, Rome San Lorenzo, Florence Belfiore, Turin, San Sebastian, and Glasgow by 2025.