Tasha Young

Tasha Young is an accomplished professional in customer experience and retention, currently serving as Chief Membership Officer at The Social Hub since May 2024. Previously, Tasha held various senior leadership positions at WeWork from April 2019 to May 2024, including VP, Global Head of Member Experience & Retention, where responsibilities included developing global member retention strategies and managing customer experience initiatives. Tasha's earlier career included significant roles at Virgin Active, where achievements included the creation of the industry's first predictive churn model and customer loyalty program, along with a proven history of enhancing customer lifetime value and engagement. Tasha's extensive experience spans over two decades, emphasizing a commitment to customer insight, experience strategy, and operational leadership across diverse sectors.