Susan Gilbert

Susan Gilbert has had extensive work experience in the field of human resources. Their most recent role is Director of Human Resources at The Townsend Hotel, where they have been working since 2020. Prior to this, they worked at Omni Hotels & Resorts for a significant period of time, holding various roles such as Remote Recruiter, Area Director of Human Resources, Director of Human Resources at Omni Corpus Christi Hotel, and Assistant Director of HR at Omni Corpus Christi Hotel. Their tenure at Omni Hotels & Resorts started in 2001 and ended in 2020. Before joining Omni Hotels & Resorts, Susan worked as an HR Manager at Omni New Haven Hotel from 1998 to 2001.

Susan Gilbert earned a Bachelor of Arts (B.A.) degree in Hospitality Administration/Management from Michigan State University from 1981 to 1985. Susan later pursued higher education at Michigan State University - Eli Broad College of Business, where they obtained a Master of Business Administration (MBA) in Hospitality Management between 1994 and 1996.