Melissa Poulin

Melissa Poulin is a seasoned marketing professional currently serving as the Senior Director of Digital Marketing and Communications at Travelers since August 2019. In this role, Melissa leads content strategies and an execution team to create consistent messaging across multiple platforms. Earlier positions include Digital Marketing Director and Content Strategist, where Melissa managed content strategy for integrated campaigns, and Marketing Director for Business Insurance + Special Projects, focusing on B2B and B2C digital marketing content development. Prior to Travelers, Melissa founded Fig & Olive Designs, LLC, providing graphic design services for the luxury wine industry. Melissa's experience also includes roles at The Lane Construction Corporation as Marketing Manager, Senior Marketing Specialist, and Marketing Communications Coordinator, contributing to significant marketing and branding initiatives across digital and traditional platforms. Melissa holds a Bachelor of Arts degree from Quinnipiac University.