Lee W. serves as the Head of E-Commerce at Troy since October 2020, providing consultancy services to enhance website performance for Troy members. With extensive experience from previous roles including Group E-Commerce Manager at White Stuff, where responsibilities encompassed website management and customer experience oversight, Lee demonstrated proficiency in integrating third-party solutions and leading significant projects such as the implementation of a new web platform. Past positions include Online Merchandise Manager at Harrods and Online Experience Manager at zavvi entertainment group, showcasing a well-rounded background in e-commerce, site merchandising, and analytics. Lee holds an MSc in Occupational Psychology from the University of Nottingham and a BSc (Hons) in Psychology from Goldsmiths, University of London.
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