The Valley - CX Agency
Renske Jongbloed has a diverse work experience spanning different industries and roles. Renske is currently working at The Valley - CX Agency as the Head of UX. Prior to this, they worked at Frits as the Customer Experience Lead and Product Owner of the CXO team. At Valtech, they held various roles including Mentor/Lead UX, Senior Customer Experience Consultant, and UX Designer. Renske also worked at Simplefly as a UX designer and Product Owner. Before transitioning to the field of UX, Renske worked at Erasmus University Rotterdam in different roles such as Project Manager Library Innovation, Information Specialist, Inhouse Designer, and Information-intermediary. Renske also owned their own design company, Jongbloed Design. Additionally, they have experience as a Recruiter at Talent&Pro and as a Trainee International Cooperation at Kontakt der Kontinenten. Renske served as the President of B.I.T.O.N. Studentenvereniging.
Renske Jongbloed earned a Master's degree in International Relations with a focus on Conflict Studies from Utrecht University between the years 2001 and 2008. In addition, they obtained various certifications in Design Thinking facilitation, Advanced Google Analytics, Scrum Master, Databases, Prince II Practitioner, Lean, Informatics, Prince II Foundation, Interaction Design, and Didactic Skills between the years 2011 and 2019.
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The Valley - CX Agency
The Valley is an extraordinary place full of inspiring people that you won’t find anywhere else. UX designers, brand strategists, visual designers, creatives, back-enders, front-enders, data analysts, mobile strategists and eCRM marketers. People on a mission to create the impossible and truly dedicated to their job. In The Valley, these specialists work together on best-in-class experiences for all touchpoints in the customer journey. We guide our clients to unify their customer experience (CX). We deliver consultancy and agency services focusing on execution power and makership. Our design approach helps align products and services into a unified customer experience framework that will shape efficiency, grow the business and customer satisfaction. We are named the number 1 Digital Agency by Emerce. How did we get to #1? Visit our website and our beautiful office in Amsterdam Overamstel to see and feel it. The coffee is hot, and we cannot wait to meet you and hear about your (digital) business challenges. The Valley works for brands such as Dille & Kamille, Nike TEAM, Tommy Hilfiger, AkzoNobel, Daikin, AB InBev (Hertog Jan), Bergman Clinics, VvAA, Mead Johnson, Basic-Fit, Greenchoice, Fokker Services, Renault, Raet, Rabobank, ABN AMRO, ING, National Postcode Lottery, Pets Place etc. The Valley works for brands such as Dille & Kamille, Nike TEAM, Tommy Hilfiger, AkzoNobel, Daikin, AB InBev (Hertog Jan), Bergman Clinics, VvAA, Mead Johnson, Basic-Fit, Greenchoice, Fokker Services, Renault, Raet, Rabobank, ABN AMRO, ING, National Postcode Lottery, Pets Place etc. Since July 2022 The Valley has been part of Assist Digital, a Pan-European Digital Customer Experience (CEX) company originated in Italy. The company is represented in 22 countries and orchestrates creativity, data, technology and processes to improve customer engagement and retention. Blending human and artificial intelligence, they can create value from every single contact.