Melissa Rafael is an experienced professional specializing in customer success and business development, currently serving as a CSM onboard at The Value Builder Systemâ„¢ since November 2022. Prior roles include Customer Success Manager at Leap Tools and Co-founder and Manager of Mama Doula Toronto, where Melissa established and executed business plans and managed client interactions. Melissa's background includes positions as a Museology and Heritage Expert and teacher, demonstrating strong skills in education and public engagement. A Bachelor's degree in Tourism from ESTM complements a career characterized by effective client relations, operational management, and event planning across various sectors.
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