Adam Furlong

Adam Furlong is an experienced professional in customer service and operations management, currently serving as Department Manager at The Very Group since August 2021. In this role, Adam supports the Senior Department Manager in achieving departmental budgets and leads process improvement projects across various teams. Previously, Adam held multiple positions at QVC from August 2002 to August 2021, including Operational Support Team Leader and Service Delivery Analyst, where responsibilities included coaching team members, conducting performance reviews, and analyzing operational performance. Adam has a strong background in training, development, and customer service, reflecting a commitment to fostering a customer-centric culture. Adam's education was completed at Maricourt High School from 1997 to 2003.