Marie Rozalia Stojanovski, BA

Customer Support Agent Team Lead at The Vets

Marie Rozalia Stojanovski, BA has a diverse work experience spanning various industries. Marie Rozalia started their career at Linens N Things in 2007 as a Kitchen Ware Sales Associate, where they demonstrated extensive knowledge of household items and provided assistance to couples with bridal registry.

In 2010, Marie joined Dollarama as a Part Time Key Holder, supervising teams and leading various projects while maintaining a customer-focused approach. Marie Rozalia later became a Floor Associate/Cashier, handling cash transactions and implementing merchandising strategies to improve sales.

Marie also worked at Ricki's as a Sales Associate in 2015, and at The Uncanny Sublime as a Contributing Author from 2013 to 2015, where they wrote and edited short stories, poems, and opinion pieces while engaging with readers and assisting other bloggers and authors.

From 2015 to 2020, Marie worked at PetSmart in multiple roles, including Core Associate and Cashier. Marie Rozalia processed transactions, interacted with pet owners, and provided product recommendations.

In 2018, Marie joined Majorel North America as an Order Support Agent, where they accurately completed tasks and generated detailed notes for different agents. Marie Rozalia ensured 100% quality in all aspects of their work.

In 2019, Marie pursued their passion for crochet and started their own business, Crochet Touche. Marie Rozalia created handmade crochet products, managed custom orders, budgeted expenses, and handled income.

Most recently, Marie joined The Vets in 2022 as a Customer Care Representative and then was promoted to Team Lead in 2023. In these roles, they provide excellent customer service and leads a team to ensure customer satisfaction.

Marie Rozalia Stojanovski, BA completed their English Degree at the University of Guelph from 2008 to 2013, with a specialization in English Literature and study in Philosophy. In 2014, they obtained a Certificate in Creative Writing from Humber College.

Links

Previous companies

Dollarama logo
PetSmart logo

Timeline

  • Customer Support Agent Team Lead

    March, 2023 - present

  • Customer Care Representative

    February, 2022