Hongmin Zhang (Bryan)

Hongmin (Bryan) Zhang possesses extensive experience in IT support and help desk roles. Currently serving as a Level II HelpDesk at The W Group since July 2022, Hongmin previously worked as a Help Desk Technician at FM Home Loans, LLC from September 2021 to June 2022, where responsibilities included administering Azure Active Directory and managing Service Desk ticketing systems. Prior to that, Hongmin was an IT Support Specialist at REEF Solutions from January 2019 to September 2021, providing technical support across various clients and managing network configurations. Educational background includes a Bachelor of Technology in Computer Engineering and an Associate degree in Electrical Mechanical Technology from City Tech, CUNY.