Brittany Brown

Brittany Brown, MBA, is an accomplished professional with extensive experience in guest experience and operations management within the sports and entertainment industry. Currently serving as the Director of Guest Experience for the Washington Commanders since December 2023, Brittany previously held the position of Guest Experience Manager at Capital One Arena and served in guest relations and partnerships roles at Monumental Sports & Entertainment and the U.S. Department of Commerce, respectively. Having started a career in the sports sector with the New Orleans Pelicans, Brittany progressed through various roles, culminating in significant positions such as Director of Operations & Communications for the Business Council of New Orleans and the River Region. Holding an MBA from Louisiana State University and a BA in Communications from The Ohio State University, Brittany combines educational expertise with a proven track record of enhancing member engagement and operational efficiency through innovative marketing and event management strategies.