Wendy Chen

Wendy Chen is an accomplished professional with extensive experience in customer care, marketing, and editorial roles. Currently serving as the Director of Customer Care & Enterprise Subscriptions at The Washington Post since April 2006, Wendy has led initiatives such as product launch communications and the Washington Post merchandise store. Previous positions held at The Washington Post include Subscriber Retention Manager, where Wendy successfully developed the PostPoints reader loyalty program. Wendy also works as an Editor for Entangled Publishing and has held various marketing roles at Philip Morris USA, including Brand Manager for Virginia Slims and Parliament. Earlier career highlights include a Producer role at iVillage.com and Assistant Editor at Random House, Inc. Wendy holds an MBA in Marketing from NYU Stern School of Business and a BA in Sociology from Cornell University.