Bonnie Hoag

Customer Service Call Center Manager at The Wellsville Group

Bonnie Hoag is an experienced professional in customer service and human resources. Currently serving as a Cash Cage Attendant at Batavia Downs Gaming since June 2022, Bonnie also holds the position of Customer Service Call Center Manager at The Wellsville Group, a role maintained since June 2011. Previous experience includes work in the Human Resources department at the University of Rochester, with responsibilities in recruitment, and an internship in Human Resources. Bonnie earned a Bachelor of Applied Science (B.A.Sc.) in Business Administration and Management from SUNY Brockport between 1998 and 2003.

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