The Wellsville Group
Bonnie Hoag is an experienced professional in customer service and human resources. Currently serving as a Cash Cage Attendant at Batavia Downs Gaming since June 2022, Bonnie also holds the position of Customer Service Call Center Manager at The Wellsville Group, a role maintained since June 2011. Previous experience includes work in the Human Resources department at the University of Rochester, with responsibilities in recruitment, and an internship in Human Resources. Bonnie earned a Bachelor of Applied Science (B.A.Sc.) in Business Administration and Management from SUNY Brockport between 1998 and 2003.
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The Wellsville Group
The Wellsville Group is one of the largest home furnishing retailers in the United States, owning and operating 18 Ashley locations in New York, Ohio, and Pennsylvania. Ashley is America's #1 furniture and mattress retail brand. With more than 1,000 locations across the country, and spanning the globe in over 155 countries, Ashley is the top choice for style and comfort for millions of people. Together, we're committed to turning houses into homes and changing lives for the better. From humble beginnings as a carpet store in the basement of our founder's home in 1967, The Wellsville Group has expanded to become a Top 100 furniture retailer with 15 Ashley Stores, 3 Ashley Outlets, 6 distribution centers, a Carpet One store, and a customer service center. The Wellsville Group consists of over 500 people with Ashley Stores and Ashley Outlets throughout Buffalo, Rochester, Syracuse, Olean, and Horseheads, New York; Cleveland and Akron, Ohio; and Altoona and Johnstown, Pennsylvania, as well as distribution centers in Batavia, Olean, Camillus, and Horseheads, New York; Johnstown, Pennsylvania; and Maple Heights, Ohio; and a customer service center in Batavia, NY. All Ashley Stores are independently owned and operated by a network of individual retailers, each licensed to operate in key market areas. The Wellsville Group opened one of the first Ashley HomeStore concept stores in Horseheads, New York in 2001.